Privacy Policy

Visit – Browsing: Any customer/user may freely visit the Tousouli online store without being required to provide personal information. If the visit turns into saving products for a future purchase or placing an order, your email, a username, and a password are required (which you define and is stored encrypted in the database).
Individuals – Product Purchases: Full name, landline/mobile phone number, address (city, street, number, area, postal code), delivery address for the order, preferred type of receipt/invoice to be issued (receipt or invoice, in which case Tax Identification Number (VAT Number) and Tax Office are also required), payment method, e.g. cash on delivery, debit/credit card charge, or IRIS (via secure redirect to Eurobank). The website tousouli.gr does not know or store debit/credit card details.
Legal Entities – Freelancers / Professionals – Product Purchases: Company/business name or professional name, registered office location, address (city, street, number, postal code), VAT Number, Tax Office, name of the person responsible for the order, landline/mobile contact number, and fax number.

Users can access their personal information and account (Article 12 of Law 2472/1997) with one click by selecting the “Account” section on the website’s homepage.
To recognize users, the website may use cookies, which are small files commonly used for statistical purposes and to enable user-selected services. Any such information, if present, is not processed or shared with third parties.

To safeguard personal data, globally recognized SSL technology with 128-bit encryption is used. Transaction security relies on the reliability and reputation of Tousouli, in cooperation with the SSL encryption provider Let’s Encrypt.

The Privacy Policy of tousouli.gr explains what data we collect and how we use it. Simple browsing of our website does not require registration. To place an order, save your cart, or save favorite products, you must register. In this case, you will be asked for your email address, a password of your choice, full name, address, and phone number for individuals. Professionals will additionally be asked for VAT Number, Tax Office, and profession. All of the above information is collected solely for the proper processing of your order. If you pay by debit/credit card or IRIS, payment is completed via a secure redirect to the Eurobank environment. tousouli.gr neither knows nor stores debit/credit card information.

tousouli.gr does not voluntarily share users’ personal data with third parties. In cases where we do share data, it is either: with your consent, because it is necessary to fulfill your order (e.g., sharing your address with the Greek Postal Service – ELTA), or because compliance with applicable law requires it.

If you have an account at tousouli.gr, you may access your personal data at any time through My Account, where you can change, correct, or delete any information you wish. You may also request modification or deletion of your account by sending an email to the Data Protection Officer (DPO) at: ifaistos2018@gmail.com or contact:
TOUSOULI INDUSTRIAL SUPPLIES
Tel: (+30) 2741 181444

From your account settings, you may opt out of certain forms of data processing. For example, you may unsubscribe from newsletter communications. This can be done: by registered users through their account settings, or by newsletter-only subscribers by sending an email to: ifaistos2018@gmail.com.

 

The responsible authority for enforcing the legal framework regarding personal data in Greece is the Hellenic Data Protection Authority.

We use cookies because they enable essential website functionality, such as: adding products to the shopping cart, saving products to the wishlist. We do not collect cookies for the purpose of processing personal data.

Cookies are pieces of information, usually in the form of very small text files consisting of letters and numbers, stored in the browser you use (e.g., Chrome, Mozilla Firefox, etc.), helping our website function more effectively. Cookies do not cause damage to users’ computers or the files stored on them. The information stored in cookies is used for identification purposes. This allows us to operate our website efficiently and enables visitors to www.tousouli.gr to place products in their shopping cart and favorites list.